Orders may be placed online at at any time. You will get an e-mail from us after we get the confirmation from the bank. Most items will ship immediately between 1-3 days, provided the items are in stock. If an item is not in stock, a representative will contact you with an estimated delivery date. Estimated delivery times for items not in stock are between 2-3 weeks. If the item is ready before the allotted window, the item will ship as soon as it is complete. You will be notified via email when your order ships. Shipping will not be delivered during the weekend, only during business days. If order is placed on Friday the package will arrive Monday. If you need a special delivery option please contact us as soon as order is placed as extra fees may apply.

Orders placed during holiday seasons or when there is a high volume of orders can take longer that the allotted time window. A sales representative will notify you if the production time is longer than usual.




Items that are designated for shipment to countries outside of the TURKEY may be subject to taxes, customs, duties, and fees levied by the destination country (Import Fees).

We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.

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